Privacy Policy

Effective Date: January 7th, 2025
Last Updated: January 7th, 2025

Welcome to Oro! Protecting your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your information when you engage with us, including through our website, email communications, and online advertising platforms.

1. Information We Collect

We collect personal and non-personal information to enhance your experience and provide tailored services.

Personal Information:

  • Name

  • Email address

  • Phone number

Non-Personal Information:

  • Browser type and device information

  • IP address

  • Usage data, including interactions with our website, emails, and ads

Collected via Cookies and Tracking Technologies:

  • Behavioral data from Facebook Pixel, Google Analytics, and similar tools

  • Information about clicks, page visits, and ad interactions

2. How We Use Your Information

We may use your information for:

  • Providing Services: Fulfilling reservations, orders, or inquiries.

  • Email and SMS Marketing: Sending newsletters, promotions, and event updates (only if you’ve opted in).

  • Targeted Advertising: Displaying relevant ads via platforms like Facebook and Instagram.

  • Improvement: Enhancing our website, marketing campaigns, and overall user experience.

3. How We Share Your Information

We do not sell or rent your personal information. However, we may share data with:

  • Service Providers: Companies that assist with payment processing, email campaigns, online advertising, and analytics (e.g., Mailchimp, Meta, Google).

  • Advertising Partners: Platforms like Facebook and Google to deliver personalized ads based on your browsing behavior.

  • Legal Authorities: When required by law or to protect our rights.

Facebook Ads and Email Marketing Practices

  • Facebook Ads: We use Facebook Pixel to track your interactions on our website. This helps us serve relevant ads to you based on your preferences and activity.

  • Email Marketing: If you provide your email, we may send you promotional offers, updates, or event invitations. You can opt out of emails at any time by clicking the "unsubscribe" link in our messages.

4. Your Rights

You have the right to:

  • Access your personal information.

  • Correct inaccuracies in your data.

  • Opt out of targeted advertising. Adjust your preferences through Facebook’s Ad Settings or similar tools.

  • Withdraw consent for email marketing by unsubscribing from our emails.

  • Request deletion of your personal information, subject to legal obligations.

To exercise your rights, contact us at [insert email address].

5. Cookies and Tracking Technologies

Our website uses cookies, tracking pixels, and similar technologies to improve your browsing experience and serve targeted advertisements.

  • Cookies: Small data files stored on your device to remember preferences and enhance functionality.

  • Tracking Pixels: Tools like Facebook Pixel track activity on our site for personalized advertising.

Managing Cookies:
You can disable cookies through your browser settings. Note that some features of our website may not function properly if cookies are disabled.

6. Data Security

We take reasonable measures to protect your information from unauthorized access, disclosure, or misuse. However, no online system is completely secure.

7. Third-Party Links

Our website and ads may include links to third-party sites. Oro is not responsible for the privacy practices of external websites.

8. Children’s Privacy

We do not knowingly collect data from children under 13. If such information is discovered, we will delete it promptly.

9. Updates to This Privacy Policy

We may update this policy from time to time to reflect changes in our practices. Updates will be posted on this page with the revised date.

10. Contact Us

For questions or concerns about this Privacy Policy, please contact us:

Oro
818 Lincoln Rd, Miami Beach, FL 33139
786-272-2016

11. Opting Out of Targeted Ads

You can opt out of personalized advertising through:

SMS Privacy Policy

We value your privacy and are committed to protecting your personal information. When you provide your phone number and opt in to receive SMS messages, we may use it to send you transactional or promotional messages, updates, or reminders based on your preferences. Your phone number will only be used for the intended purpose and will not be shared with third parties, except as required to deliver the SMS service (e.g., with our SMS platform provider) or comply with legal obligations.

You can opt out of SMS communications at any time by replying "STOP" to any message you receive from us or by contacting us directly at [insert contact information]. Standard message and data rates may apply according to your mobile carrier. We take appropriate measures to secure your personal information and ensure compliance with applicable laws and regulations, such as the Telephone Consumer Protection Act (TCPA) and other privacy laws.

If you have any questions or concerns about our SMS privacy practices, please contact us at 7862722016.