Terms of service.
Effective Date: January 7th, 2025
Last Updated: January 7th, 2025
Welcome to Oro! These Terms of Service ("Terms") govern your access to and use of our website, services, and facilities. By visiting our website, making a reservation, or engaging with our services, you agree to these Terms.
1. Acceptance of Terms
By accessing our website or services, you confirm that you:
Are at least 18 years old.
Agree to comply with these Terms and all applicable laws and regulations.
Consent to our Privacy Policy, which governs how we handle your personal information.
If you do not agree, please refrain from using our services.
2. Reservations and Payments
Reservations:
Reservations are subject to availability.
You agree to provide accurate information when making a reservation.
Payments:
Payments for services (e.g., dining, events) are due as indicated by establishment.
We accept major credit and debit cards. Additional fees, such as gratuities or service charges, may apply.
All sales are final unless otherwise stated.
3. Cancellations and Refunds
Cancellations for reservations must be made at least 24 hours in advance to avoid fees.
Refunds for cancellations are subject to our refund policy, which may vary depending on the service or event.
Oro reserves the right to cancel reservations due to unforeseen circumstances, in which case you will be notified and refunded.
4. Promotions and Offers
Promotions, discounts, and offers are subject to availability and may have additional terms.
Oro reserves the right to modify or terminate promotions without prior notice.
Misuse of promotional offers (e.g., creating multiple accounts) may result in disqualification or account termination.
5. Online Advertising and Email Marketing
By using our website, you consent to tracking technologies such as cookies, which may inform targeted advertising campaigns.
If you opt into our email list, you agree to receive updates, promotional offers, and event announcements. You can unsubscribe at any time by clicking the "unsubscribe" link in the email.
6. User Conduct
When using our website or visiting Oro, you agree not to:
Violate any applicable laws or regulations.
Engage in any behavior that disrupts or harms our staff, customers, or property.
Misuse our website or interfere with its functionality (e.g., through hacking, data scraping, or fraudulent activity).
Oro reserves the right to refuse service or remove individuals who violate these terms.
7. Intellectual Property
All content on our website, including logos, images, menus, and text, is the property of Oro and is protected by copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, or modify any content without prior written permission.
8. Liability Disclaimer
Oro provides its services "as is" and makes no guarantees about:
The availability of reservations or services.
The accuracy or completeness of website content.
The uninterrupted or error-free operation of our website or third-party platforms used for advertising.
To the fullest extent permitted by law, Oro is not liable for any indirect, incidental, or consequential damages arising from your use of our services.
9. Indemnification
You agree to indemnify and hold Oro, its employees, affiliates, and partners harmless from any claims, damages, or losses resulting from:
Your breach of these Terms.
Your violation of any law or rights of a third party.
10. Modifications to Terms
We may update these Terms from time to time to reflect changes in our services or applicable laws. Changes will be posted on this page with the revised date. Continued use of our services constitutes acceptance of the updated Terms.
11. Dispute Resolution
In the event of a dispute, you agree to first attempt to resolve the issue informally by contacting us. If unresolved, disputes will be governed by the laws of the State of Florida and resolved in the courts of Miami-Dade County.
12. Contact Us
If you have any questions or concerns about these Terms, please contact us at:
Oro
818 Lincoln Rd. Miami Beach FL
786-272-2016